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How to cancel Nintendo Switch Online

Last checked Oct 2026Source: the company's own help page (linked below)

Turn off auto-renewal at least 48 hours before your membership expires. Nintendo does not refund the time left.

Menu pathaccounts.nintendo.com/portal > Nintendo Switch Online > Cancel Your Pass by Turning Off Auto-Renewal > Confirm
Set a reminderWrite a cancel letter

Steps

  1. On the web, go to accounts.nintendo.com/portal and sign in to the Nintendo Account that bought the membership.
  2. Select Nintendo Switch Online.
  3. In the Active Plan section, select Cancel Your Pass by Turning Off Auto-Renewal.
  4. Select Confirm.
  5. On a Nintendo Switch 2 instead: open Nintendo eShop, pick the account that bought it, select your icon (upper right), scroll down and select Cancel Your Subscription by Turning Off Automatic Renewal.

Refunds, timing and things to know

  • Turn off auto-renewal at least 48 hours before the membership is set to expire.
  • Your membership stays active until the end of its term. Nintendo says you will not get refunds or credits for time left.
  • Once auto-renewal is turned off, it cannot be turned back on for that membership.
  • Cloud save backups stop when it expires; start a new membership within 180 days to get them back.

Save proof. Take a screenshot of the confirmation screen and keep the confirmation email. If you are charged again after canceling, our billing error letter can help.

Sources

Last checked Oct 2026. Companies change their menus often. If a step does not match what you see, follow the official page above. Money Back Helper is not affiliated with Nintendo Switch Online.

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